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News, Articles & Documents


News Coverage

June 3, 2016
How Card Games Can Help Start End-of-Life Conversations
VeryWell article by Chris Raymond

November 10, 2015
Toastmasters Learn How to Master the Job Search
District 10 Toastmasters

February 13, 2015
A smile about patient satisfaction
RDH Magazine

November/December, 2014
Quoted in APEX Inspiration placement in APEX360
APEX360 - Dental Industry News - Digital Edition

March 11, 2013
7 Easy Actions for National Healthcare Decisions Day (April 16)
American Academy of Estate Planning Attorneys - Blog

September, 2012
Girl Power
Cleveland Business Connects

April 10, 2012
Video Interview: Discussing bullying in the workplace with Lisa Newburger, LISW-S

December 19, 2011
2011 Most Important Article for Dental Assistants and Front Office Staff Written by Lisa Newburger as Selected by PennWell Publications' Dental Editors

June 22, 2011
Suicide Prevention products for the military and their families (scroll down)
Cleveland Plain Dealer

April 16, 2010
The ultimate gift? Workshop encourages sharing end-of-life decisions now to reduce anxiety later
Cleveland Jewish News

October 27, 2009
Advance Directives a Key to Wellness
Cleveland Entrepreneurs Examiner

Articles by Lisa Newburger

November 20, 2019
Are you being bullied in the dental practice?
Modern Hygienist

October 24, 2019
Food and Stress: 10 tips for managing eating in the workplace
Dental Practice Management

October 22, 2019
5 ways to bring you dental team together
Dental Practice Management

October 14, 2019
Are dental consultants clueless or beneficial?
Dental Practice Management

September 18, 2019
The job search: A roller coaster of a ride
Modern Hygienist

August 29, 2019
Are you satisfied with the status quo?
Dental Products Report

August 7, 2019
Always the bridesmaid, never the bride
Modern Hygienist

August 6, 2019
What is your superpower?
Dental Practice Management

July 12, 2019
Eating disorders and dental care
Modern Hygienist

June 17, 2019
16 ways to get new patients
Dental Practice Management

May 23, 2019
11 ways to deal with a bad boss
Modern Hygienist

May 7, 2019
How starting a conversation can save a life
Modern Hygienist

May 2, 2019
Moral Injury Responses in the Dental Industry
Dental Practice Management

April 17, 2019
What is Moral Injury?
Modern Hygienist

April 1, 2019
5 reasons to love your job
Modern Hygienist

March 19, 2019
10 things every dental professional needs to know
Modern Hygienist

February 11, 2019
Are you a victim of ageism?
Modern Hygienist

January 29, 2019
Is there a bully at your dental office?
Modern Hygienist

January 16, 2019
How to set boundaries in your dental practice
Dental Practice Management

December 10, 2018
How to build confidence to stand up for yourself
Modern Hygienist

December 4, 2018
Are you on overdrive this holiday season?
Modern Hygienist

November 21, 2018
Are your grooming habits causing a stink at the office?
Modern Hygienist

November 5, 2018
10 Behaviors that need to change in your dental office
Dental Products Report

October 15, 2018
Do you love your job?
Modern Hygienist

September 27, 2018
How to handle rebellious employees
Dental Practice Management

September 19, 2018
How to handle sexual harassment in the dental practice
Modern Hygienist

August 27, 2018
Do You know how to communicate effectively?
Modern Hygienist

August 16, 2018
The secret to networking
Modern Hygienist

July 25, 2018
Is new employee onboarding really necessary?
Dental Practice Management

July 16, 2018
Should you go to work if you’re sick?
Modern Hygienist

June 19, 2018
Why you need to support your co-workers
Modern Hygienist

May 29, 2018
How to deal with lazy employees
Dental Practice Management

May 10, 2018
How to handle emotions in the dental practice
Modern Hygienist

April 16, 2018
7 reasons to respect a hygienist
Dental Products Report

March 29, 2018
How to Handle Mental Health Issues in the Dental Practice
Dental Practice Management

March 14, 2018
Why Confidence is important in a dental practice
Dental Practice Management

March 13, 2018
How much drama is in your dental practice?
Dental Products Report

February 12, 2018
What are you doing with your life?
Modern Hygienist

January 24, 2018
#MeToo in the dental practice
Dental Products Report

January 11, 2018
5 ways to advance your career in 2018
Dental Practice Management

December 21, 2017
6 New Year’s resolutions your dental staff wishes you’d make
Dental Practice Management

December 13, 2017
7 rules to remember when giving your employees gifts
Dental Practice Management

November 21, 2017
25 ways to handle money worries during the holiday season
Modern Hygienist

November 9, 2017
5 ways to ensure your dental staff has a great holiday season
Dental Products Report

October 30, 2017
The best way to ensure you hear "you're hired!"
Dental Products Report

October 16, 2017
The top 5 things you never want to hear a patient say
Dental Products Report

October 4, 2017
The top 5 things patients NEVER want to hear a dentist say
Dental Products Report

September 18, 2017
The Best Ways to Help Dental-Phobic Patients
Dental Products Report

August 28, 2017
5 Worst Ways to Ask for a Raise
Modern Hygienist

August 24, 2017
8 Ways to Make Your Waiting Room "The Place to Be"
Dental Products Report

July 20, 2017
Do you really want THAT dental job?
Dental Products Report

June 21, 2017
Do your patients trust you?
Dental Products Report

June 13, 2017
The importance of ergonomics for hygienists—and what dentists can do to help
Modern Hygienist

June 1, 2017
The top 8 worst types of patients in the waiting room
Dental Practice Management

May 23, 2017
How to deal with a boss you hate
Modern Hygienist

May 18, 2017
My big fat lie … Can there really be work/life balance in the dental world?

May 8, 2017
How to manage the employee you hate
Dental Products Report

March 24, 2017
The top five types of things patients hate but don't want to tell you
Dental Products Report

February 21, 2017
How much DRAMA is in your dental practice?
Dental Products Report

January 23, 2017
Are you bored to death in the dental practice?
Dental Products Report

January 18, 2017
'I hate this dental patient.' You aren't alone

January 12, 2017
Secrets of a dental mystery patient
Dental Products Report

December 14, 2016
That casual conversation outside the practice can’t drive away dental patients. Can it?

September 21, 2016
This is a tough one: Do you lie while you're at work at your dental practice?

August 26, 2016
What kind of boss are you?
Dental Practice Management

August 17, 2016
Mouth problems lead to "authentic" interaction with dentist: Are you authentic?

July 20, 2016
This might surprise you about HIPAA and your dental practice

June 27, 2016
The top 8 most embarrassing dentist/patient situations
Dental Products Report

May 27, 2016
How Valuable Are You To Your Practice?
Modern Dental Network

April 17, 2016
More on the 4 reasons this dental patient left your practice
Dental Practice Management

April 3, 2016
The 4 reasons this dental patient left your practice
Dental Practice Management

March 23, 2016
Some dental consultants don’t have a clue: Are you one of them?

January 26, 2016
What team members need to know when concerned about the financial health of the practice
Dental Products Report

January 14, 2016
How much money do you make in your position in the dental practice?

December 22, 2015
The top 30 pet peeves you told us about your coworkers
Dental Products Report

November 18, 2015
5 ways to handle a challenging boss in the dental practice
Dental Products Report

November 13, 2015
What is the first impression your new dental patient has of you?
Dental Products Report

November 11, 2015
Is interviewing for jobs in the dental field like dating?

October 15, 2015
Why your boss is lucky to have you as a part of the dental practice
Dental Practice Management

September 28, 2015
An open letter to Dr. Palmer from a 'patient'

September 24, 2015
Thursday Troubleshooter: Dental team not entirely on board with unique scheduling solutions

September 8, 2015
How you often react (and how you should react) when you're fired from the dental practice
Dental Practice Management

August 27, 2015
Thursday Troubleshooter: Dental assistant's entitlement issues have gotten way out of hand

August 18, 2015
What NOT to do as boss of a dental practice

July 23, 2015
8 important etiquette rules for the chronic cell phone user
Dental Practice Management

July 16, 2015
3 non-financial ways to prepare for retirement
Dental Practice Management

July 9, 2015
Lines patients use when they 'break up' with the dental practice

June 25, 2015
Thursday Troubleshooter: Handling two-faced coworkers in the dental practice

June 10, 2015
A plea to fire that awful dental office employee!

June 4, 2015
Thursday Troubleshooter: Dealing with very difficult patients

June 4, 2015
The nasty truth about sexual harassment in the dental practice
Dental Products Report

May 7, 2015
Thursday Troubleshooter: This dental office manager really needs help managing her stress

April 21, 2015
4 ways to manage a happy dental practice (that you may not want to hear)

April 15, 2015
Why women don't get along in dental practices
Dental Practice Management

March 17, 2015
10 things patients want from a dental practice

February 19, 2015
The 7 most annoying things about your dental practice's waiting room
Dental Practice Management

December 10, 2014
We all make mistakes! Own up to yours and fix them for the benefit of your dental practice

October 28, 2014
The myth of work-life balance? It's nonsense, says one dental hygienist
Modern Hygienist

October 20, 2014
The newbie in the dental practice

September 30, 2014
3 ways to manage your personal problems while at work in the dental practice
Dental Practice Management

September 15, 2014
Are your prejudices interfering with patient care?

August 29, 2014
The 5 worst things overheard at a dental practice
Dental Practice Management

August 11, 2014
Heather read an article on DIQ, reached out to Lisa, and lives changed forever for the better

August 8, 2014
3 ways to prevent the destruction of your dental practice
Dental Practice Management

July 22, 2014
Are you terrified to look for a dental job?

July 11, 2014
The 5 worst things that can happen when a patient walks into your dental practice
Dental Practice Management

June 24, 2014
The top 10 things patients think when they are sitting in your dental chair
Dental Practice Management

June 16, 2014
How to get rid of the "slacker" in your dental practice

June 6, 2014
Top 10 things you can think but never say to a dental patient
Dental Practice Management

May 21, 2014
Viewpoint from a dental patient: Why you must talk to your patients about pain
Dental Practice Management

May 14, 2014
Treat dental patients as you want to be treated

April 21, 2014
How to clear the negativity out of your dental practice
Dental Practice Management

March 19, 2014
Manage UP – 3 ways to manage your difficult boss in the dental office

February 19, 2014
Do you have a drinking problem?

December 13, 2013
A "party girl" reputation isn't good for a dental professional

November 20, 2013
Are you bored in the dental office? Do you want a more rewarding job?

October 25, 2013
Make your dental office atmosphere fun

September 24, 2013
5 Tips to Getting that Dream Job in the Dental Practice

July 10, 2013
What all dental personnel must know, Part II

March 30, 2013
Healthcare Decision Making: Time for Big Girl Panties

February 26, 2013
What all dental personnel must know to insure good patient care

December 3, 2012
Money talks: Tips to help dental assistants plan for the future

September 21, 2012
5 ways to deal with a bad boss

July 23, 2012
The homework behind asking for a raise

June 21, 2012
The politics of dentistry ... from a patient's perspective

May 23, 2012
A guaranteed way to lower your stress level

April 6, 2012
Diana talks about directives, part 13

March 16, 2012
Building confidence: 5 tips your mother should have told you

February 14, 2012
Mean girls in the workplace: how to deal with them

January 18, 2012
Was it flirting or harassment?

January 11, 2012
Diana talks about directives, part 12

November 17, 2011
6 tips to help you deal with hostile and obnoxious patients

October 27, 2011
5 steps for dental assistants with money issues

September 26, 2011
Diana talks about directives, part 11

May 18, 2011
Diana talks about directives, part 10

April 11, 2011
Diana talks about directives, part 9

February 21, 2011
Suicidal signs in your staff

January 19, 2011
Diana talks about directives, part 8

December 27, 2010
Diana talks about directives, part 7

November 22, 2010
Diana talks about directives, part 6

November 8, 2010
Diana talks about directives, part 5

September 8, 2010
Diana talks about directives, part 4

August 23, 2010
Diana talks about directives, part 3

July 23, 2010
Advanced Directives and Why They Are Important To Your Employees' Wellness
Advancing Wellness

June 17, 2010
Diana talks about directives, part 2

June 15, 2010
Diana talks about directives




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Kyle Summerford
Editorial Director
PennWell Dental Division

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Kevin Henry
Group Editorial Director
Advanstar Dental Media

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Mark Hartley
Registered Dental Hygienist (RDH) Magazine

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Meg Kaiser
Associate Editor
PennWell Dental Division

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Elicia Lupoli RDH, BSDH

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IPS Secretary, United States Postal Service

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Drs. Obermeier, Adelstein & Associates

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Mark' Cotton Club

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Advance Smile Dentistry





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